Shipping Policy

Order Processing

Orders are reviewed and released to fulfillment within 1–3 business days of payment clearing. Orders placed on weekends or U.S. public holidays are processed the next business day. You'll receive a shipping confirmation with tracking as soon as your parcel is collected by the carrier.

Delivery Timeframes

United States (standard): 7–15 business days after dispatch
United States (expedited, where offered): 3–7 business days after dispatch
Canada, United Kingdom, EU, Australia: 10–25 business days after dispatch
Rest of world: 14–35 business days after dispatch

These are carrier estimates, not guarantees. Customs inspection, severe weather, and carrier backlogs can extend them.

Shipping Costs

Shipping costs are calculated at checkout based on your order and destination. Any current shipping promotions will be clearly shown at checkout before you complete your purchase.

Blades, Swords & Bladed Items

We do not sell bladed products to anyone under 18. Items with a blade exceeding 5.5 inches are considered "location-restricted knives" under Texas Penal Code § 46.06 and ship with an adult signature requirement — nobody under 18 can sign for the parcel. Knife and sword laws vary by state, country, and municipality; you're responsible for confirming an item is legal to own and receive at your delivery address before ordering. We do not ship bladed items to P.O. boxes, APO/FPO addresses, or freight forwarders, and we do not ship to jurisdictions where they're prohibited.

Split Shipments

Orders containing items from more than one supplier may arrive in separate parcels with separate tracking numbers, at no extra cost to you.

International Orders, Duties & Taxes

Prices shown at checkout exclude import duties, customs charges, VAT, and brokerage fees unless checkout expressly states otherwise. As the importer, you're responsible for these charges. Parcels seized or destroyed by customs because an item is restricted in your country aren't eligible for refund.

Lost, Delayed, or Damaged Parcels

If tracking hasn't updated for 10 business days, or your parcel arrives damaged, contact us at hello@relicandreel.com with your order number and photographs. We'll open a carrier claim and either replace the item or refund you. Please report shipping damage within 7 days of delivery.